Refund policy

Last updated: 30 September 2026

FlashRAW has a free 14-day trial with every feature, so you can check it with your own cameras before paying.

14-day refund

If FlashRAW doesn't work for you, ask for a full refund within 14 days of the purchase — no questions asked. This applies to the perpetual license and to the first payment of a subscription.

Subscriptions

You can cancel any time; the subscription then ends at the close of the period already paid, and there are no further charges. Renewal payments are not refunded, except where the law requires it.

How to ask

Purchases are handled by Paddle.com, our reseller. Request a refund through the link in your Paddle receipt or at paddle.net, or write to contato@elissonandrade.com.br with your order email.